Your Safe Mobility Is Our Responsibility

Your safety is always a top priority in design and manufacturing. In addition, the early warning system will work to notify us it is time for maintenance before an incident occurs. Therefore, Schneider believes our products will always be ready for use.

Schneider 24/7 Services will always accompany you in all matters.

Call (+1) 866.669.4340

How We Protect Your Moving and Your Safety


1. Smart Controller System

All errors in the operation of the elevator and escalator are recorded with the intelligent microprocessor technology in the control cabinet. Therefore, our technician will detect it early and correct it during maintenance.

2. Watching & Connecting 24/7

Schneider will provide a solution for error reporting by regional service center to ensure the product is always ready to serve you. In addition, our technical staffs are always ready to receive and serve you right after receiving information.

3. Error Notification

When the control system detects a serious problem, the service center will automatically contact you to inform you about the status and recommend necessary solutions while technical staffs come to assist you as soon as possible.

4. Emergency Situation

In emergency cases, the system will notify the service center 24/7 so we can assist you immediately. In addition, the system will automatically switch to emergency mode to protect your safety.

Schneider E&E America

North America

U.S. Headquarters:
1 Carrier Place
Harris County, Texas, USA
Phone: (+1) 866.669.4340
Email: [email protected]